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Delta View Focus – Summer/Fall 2013 Part 2

Infection Control

What is an “Outbreak”? What type of infection? How does that affect me?

As we head into the fall, it is important to know that while flu season may be around the corner, there is a bacteria that surfaces at any time of the year. It is called MRSA – Methicillin-Resistant Staphylococcus Aureus. This bacteria is found in the nose or on the skin of approximately 3 out of 10 healthy people. Most people do not know that they are carrying SA bacteria.

When these bacteria are in your nose or on the surface of your skin, they will not normally harm you. However, if SA does get into or through your skin, they can cause a variety of infections, such as skin and wound infections. Sometimes, SA can cause serious infections in your blood, lungs or other tissues.

Methicillin-resistant Staphylococcus aureus (MRSAs) are types of SA that have become resistant to some antibiotics that are used to treat SA infections. MRSA are not easier to catch and do not cause more severe infections than other SA.

How does that affect us at Delta View?

If three residents have symptoms of diarrhea or vomiting, the unit will be “closed to visitors.” During an outbreak, a large message board will be set up outside the home to alert families. Families of the infected home will be notified through phone or email. Email is the most effective mode of communication. We are asking all families to provide the front desk with their email address if they have not done so already. This is for the safety of both the residents and visitors. Staff will take breaks in the unit during their shift. Everything is wiped down with disinfectant. Once the symptoms are clear for 24 hours, visitors will then be allowed in again.

How to Wash Your Hands

Proper hand hygiene is essential to stop the spread of micro organisms that live on the surface of people’s skin and hard surfaces like desks, beds, and counters. 22000 people get an infection while in the hospital and of those 8000 will die. Washing hands or using hand sanitizer is an easy and effective way to put a stop to infections! Here’s how… What is the right way to wash your hands?

  • Wet your hands with clean running water (warm or cold) and apply soap.
  • Rub your hands together to make a lather and scrub them well; be sure to scrub the backs of your hands, between your fingers, and under your nails.
  • Continue rubbing your hands for at least 20 seconds. Need a timer? Hum the “Happy Birthday” song from beginning to end twice.
  • Rinse your hands well under running water.
  • Dry your hands using a clean towel or air dry.
  • Then turn off tap with towel


Meet Delta View’s Horse

by Laurie Deacon

Beau is a pony who grew up in Langley. He was owned by a family who had 4 girls in 10 years. Each girl learned to ride with Beau. As each one grew up, they eventually graduated to bigger horses. Beau doesn’t like other horses “horning in” on his territory! When it was time to come to Delta View, the whole family came to see him settled in his new home. Beau is a wonderful kids’ horse and loves people. At Delta View he enjoys apples and carrots and people stopping by to say hello.


Elastic Bands & Jello?

by Laurie Deacon, Spiritual Care

What do these things have in common? They are two images that help us manage stress in life.

Elastic Bands are stretchy and help hold things together. We too are like that elastic band. We too help hold things together and can be stretched. But like an elastic band, we also need to have time to relax in order to keep our “shape” and our effectiveness. It only takes a few moments out of the day to relax, go for a walk, sit peacefully and breathe, read a book or magazine article, laugh with a friend – whatever it takes to feed your spirit. Prayer and meditation are helpful to get you out of your own life and demands of your inner list of tasks to see that your life is part of a greater whole, beautiful and valuable without having to “do” anything. Remember as a person who is responsible for others (spouses, children, parents, and household chores, work) that you are more than your activity. Remember the elastic band so that you don’t snap, or lose your ability to cope.

The lesson from Jell-O: You can poke at it but it bounces back, holding its shape. Remember that we are responsible for our own emotions. We cannot “make” someone happy. We can choose not to respond in kind to negativity. Take away other’s power to bring you down or change your identity. Maintain your integrity by remembering Jell-O. When people poke at you, let their poke bounce off you or remove yourself from them until you reclaim your sense of self. A little time to “shake it off” is allowed. Give yourself permission to not become molded to other’s negative energy.

Remember Jell-O.

recreationreport7  jello-band

Effective Listening (and you don’t have to say a thing)

by Bruce Cairnie, Ombudsperson

Sometimes we find ourselves in a conversation with someone and realize that we are not communicating very successfully. It can be easy to assume the other person is responsible for that but perhaps we are part of the problem.

The truth is there are times for all of us when we find ourselves waiting for our turn to speak much more than we are giving our energy to listening closely. This is especially the case when there is some stress connected to the conversation – if the subject is an uncomfortable one; if the outcome is important; if the welfare of someone we love is affected. There are several ways we can demonstrate our desire to understand the other person and we do not even have to say a word!

As the person speaks to you, allow your face to show that you are following along. A small smile can be encouraging, particularly as they struggle to choose their words. It tells them you will be patient while they gather their thoughts or compose themselves. A smile can communicate agreement or support. If we smile and nod our heads we are telling the person we understand and are following their train of thought. Other facial expressions help as well. If the person is telling you about something that surprised them, raising your eyebrows says, “That is surprising!” If their subject is a way in which they were challenged, simply gathering your eyebrows together assures them you are being attentive to the details of what they are saying.

It is normal and usually encouraging for the listener to look at the speaker. Remember, however, that eye contact can intimidate a shy speaker. It will be up to you to determine how much eye contact communicates your interest and when you’ve crossed the line into appearing to stare your partner down. As important as eye contact is, it’s equally important what you ought not to do. Repeated looks at your watch or a clock tell the person you do not have time for them right then. Looking out the window communicates disinterest. We live in a connected world but people who prefer to look at their device rather than the person speaking to them are invariably perceived to be impolite.

Even the way we sit or stand says so much to the other person. Men in particular often stand with their arms crossed but that can communicate a sense that you have made up your mind. Instead, see if you can simply clasp your hands in front of you or stand with them at your sides. When sitting, leaning in to the speaker indicates your attentive interest. Thoughtful listening is also shown by tipping your head slightly to one side or holding your chin with your hand.

These are all ways in which you are able to tell the person speaking with you that you care about what they are saying, want to understand them and will give them the time they need to get it out. Try them out and I hope you will see that your communication success goes up… without needing to say a word!


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